As a seasoned professional with extensive experience in executive leadership and operations management, Nicole R. Banks brings a proven track record of success and exceptional leadership skills to her role as Executive Director at Serenity Retreat. With a passion for transforming organizations, Nicole has made a significant impact on the brand identity, guest experience, and overall success of Serenity Retreat.
Nicole’s journey at Serenity Retreat began as Program Director, where she demonstrated her outstanding leadership and guidance in the development and implementation of various programs. Her commitment to excellence and adaptability led to her promotion to the role of Senior Director of Operations. In this position, Nicole played a pivotal role in transforming the brand identity of Serenity Retreat, fostering a culture of collaboration, continuous improvement, and guest-centered care expansion.
Before joining Serenity Retreat, Nicole served as Itinerant Pastoral Staff and Executive Director at Save Africa’s Children, where she developed and implemented programs to improve the lives of children and families in sub-Saharan Africa.
She built relationships with local organizations, government officials, and community leaders to ensure effective program delivery. Nicole managed a team of 15 staff members and was responsible for program evaluation and impact measurement. She also secured funding from foundations, corporations, and individuals to support the program.
Nicole’s unwavering faith and trust in God’s guidance are evident in her leadership style and approach. She finds inspiration and strength in the words of Isaiah 41:10 (NIV): “So do not fear, for I am with you; do not be dismayed, for I am your God. I will strengthen you and help you; I will uphold you with my righteous right hand.” This scripture truly embodies Nicole’s resilience, courage, and confidence in God as a leader, guiding her in making decisions and leading with integrity.
Nicole R. Banks holds a Master of Divinity from Fuller Theological Seminary and a Bachelor of Arts in Public Administration with a minor in Anthropology from Spelman College. Her educational background, coupled with her expertise in program management, adaptability, and strong leadership skills, make her an invaluable asset.
Her faith in the finished work of the cross and the guidance of the Holy Spirit is the unwavering foundation that grounds Nicole R. Banks. With her wholehearted reliance on God, she leads with a deep sense of purpose and a commitment to integrity.